Australian Communications Consumer Action Network (ACCAN)

Inquiry into national Telstra outage provides no reassurance similar failures won’t happen again

Telstra outage leaves customers without calls, texts and data nationwide

New financial year, new protections for telco consumers

Vodafone outage leaves millions disconnected, revealing need for reliability rules

Budget a boost for comms infrastructure delivery, digital services – but leaves regional Australians wanting

Media Release – Affordability the critical concern as Australian’s views on NBN revealed

Media Release – ACCAN welcomes people-first review of Triple Zero framework

Aussies share their phone with their partners, but nearly half delete content they would rather keep private

Massive data breach finally sees day in court, with trillions at stake for Optus

New telco rules to assist most vulnerable only weeks away

Telstra emergency service outage ‘a near-miss’ – with lessons to be learnt

Media Release – At last, a boost to consumer telco connectivity, choice and safety

Media Release – New enforcement powers a major win for telco consumers