<a href="https://www.techmahindra.com/en-in/techmahindra-overview/" target="_blank" rel="nofollow">Tech Mahindra,</a>&nbsp;a leading provider of digital transformation, consulting, and business re-engineering services and solutions, today announced that it has expanded its partnership with&nbsp;<a href="https://www.vodafone.de/" target="_blank" rel="nofollow">Vodafone Germany</a>&nbsp;towards the transformation of its sales and customer experience processes.

As a part of this multi-year engagement,&nbsp;<a href="http://www.comviva.com/" target="_blank" rel="nofollow">Comviva</a>, a Tech Mahindra company, will deliver a unified sales solution across mobile, fixed, cable and TV services businesses of Vodafone Germany. The relationship began in 2019 and partnership focused on transforming assisted sales experience. The expanded partnership will target transforming non-assisted digital sales channels and elevating the entire integrated buying experience.

Manish Vyas,&nbsp;President, Communications, Media and Entertainment Business, and CEO, Network Services, Tech Mahindra, said,&nbsp;"At Tech Mahindra, we firmly believe in the power of innovation and investment in intellectual property development. Our product and platform strategy are a testament to our deep domain expertise in the Telecom industry. We are grateful for the support and guidance of Vodafone Group as we embark on a new chapter in our digital journey, building the groundwork for the next generation of technology solutions on BlueMarble foundation."

Comviva has deployed its&nbsp;<a href="https://www.comviva.com/products-solutions/digital-systems/bluemarble/" target="_blank" rel="nofollow">BlueMarble platform</a>&nbsp;with an expansive range of use cases that include digital commerce, catalog, order management and customer care. The first phase of the engagement was focused on creating a unified platform that provided a converged 360-degree view of the customer across telesales and retail operations. The second phase will further the convergence to digital channels and empower Vodafone Germany in extending on-demand, personalized solution bundles seamlessly to its customers across the channels of their choice.

Ulrich Irnich, CIO at Vodafone&nbsp;Germany,&nbsp;said,&nbsp;"We are a customer-obsessed organization.&nbsp;Our expanded partnership and choice of ODA-compliant cloud-native Comviva platform will enable us to enhance the customer experience even further, driving personalization at scale and further optimizing experience across online and in-store. The new solution shall help us align teams around a single view of the customer, with insights and activation capabilities that will make experiences even more seamless, connected and relevant."

Manoranjan (Mao) Mohapatra, Chief Executive Officer at Comviva,&nbsp;said, "Today, customers use a variety of touchpoints to engage both digitally and offline and a unified integrated customer experience across all channels is paramount. Our partnership shall deliver a more comprehensive view of customer journeys and enhanced omnichannel experiences. We are extremely excited about this partnership, and it shall serve as a great foundation for personalization efforts, while also empowering organizational efficiency."

Comviva's BlueMarble is a modular commerce, order management, customer care and partner management digital platform. It is a 5G ready, cloud-native, microservices based, open digital solution that delivers business agility by offering personalized customer experiences and journeys.

<h1>Vodafone Germany Deepens Partnership with Tech Mahindra & Comviva for a Seamless Customer Experience</h1><a href="https://www.techmahindra.com/en-in/techmahindra-overview/" target="_blank" rel="nofollow">Tech Mahindra,</a>&nbsp;a leading provider of digital transformation, consulting, and business re-engineering services and solutions, today announced that it has expanded its partnership with&nbsp;<a href="https://www.vodafone.de/" target="_blank" rel="nofollow">Vodafone Germany</a>&nbsp;towards the transformation of its sales and customer experience processes.As a part of this multi-year engagement,&nbsp;<a href="http://www.comviva.com/" target="_blank" rel="nofollow">Comviva</a>, a Tech Mahindra company, will deliver a unified sales solution across mobile, fixed, cable and TV services businesses of Vodafone Germany. The relationship began in 2019 and partnership focused on transforming assisted sales experience. The expanded partnership will target transforming non-assisted digital sales channels and elevating the entire integrated buying experience.Manish Vyas,&nbsp;President, Communications, Media and Entertainment Business, and CEO, Network Services, Tech Mahindra, said,&nbsp;"At Tech Mahindra, we firmly believe in the power of innovation and investment in intellectual property development. Our product and platform strategy are a testament to our deep domain expertise in the Telecom industry. We are grateful for the support and guidance of Vodafone Group as we embark on a new chapter in our digital journey, building the groundwork for the next generation of technology solutions on BlueMarble foundation."Comviva has deployed its&nbsp;<a href="https://www.comviva.com/products-solutions/digital-systems/bluemarble/" target="_blank" rel="nofollow">BlueMarble platform</a>&nbsp;with an expansive range of use cases that include digital commerce, catalog, order management and customer care. The first phase of the engagement was focused on creating a unified platform that provided a converged 360-degree view of the customer across telesales and retail operations. The second phase will further the convergence to digital channels and empower Vodafone Germany in extending on-demand, personalized solution bundles seamlessly to its customers across the channels of their choice.Ulrich Irnich, CIO at Vodafone&nbsp;Germany,&nbsp;said,&nbsp;"We are a customer-obsessed organization.&nbsp;Our expanded partnership and choice of ODA-compliant cloud-native Comviva platform will enable us to enhance the customer experience even further, driving personalization at scale and further optimizing experience across online and in-store. The new solution shall help us align teams around a single view of the customer, with insights and activation capabilities that will make experiences even more seamless, connected and relevant."Manoranjan (Mao) Mohapatra, Chief Executive Officer at Comviva,&nbsp;said, "Today, customers use a variety of touchpoints to engage both digitally and offline and a unified integrated customer experience across all channels is paramount. Our partnership shall deliver a more comprehensive view of customer journeys and enhanced omnichannel experiences. We are extremely excited about this partnership, and it shall serve as a great foundation for personalization efforts, while also empowering organizational efficiency."Comviva's BlueMarble is a modular commerce, order management, customer care and partner management digital platform. It is a 5G ready, cloud-native, microservices based, open digital solution that delivers business agility by offering personalized customer experiences and journeys.

Telecommunications / VoIP

Vodafone Germany Deepens Partnership with Tech Mahindra & Comviva for a Seamless Customer Experience

HR / Recruitment

Skin care / Cosmetics / Hair products

Internet service

Film / Drama

Magazines / Books / Publications

Marketing / Research

Diet / Health food / Supplement

Childbirth / Childcare

Interior / Furniture / Storage

Mobile device

Servers / Peripherals

Network / Network Equipment

System / Website / Application development

Electronic components / Semiconductors / Electrical equipment

Department stores / Supermarkets / Convenience stores / Stores

Wholeseller

Manga / Anime

Arcade Game

Toys / Playsets / Dolls

Car / Car Supplies

Motorcycles / Motorcycle Supplies

Daily necessities / Household goods

Garden / DIY

Shoes / Bags

Jewelry / Accessories

Kids / Baby / Maternity

Food / Sweets

Soft Drinks / Alcoholic drinks

Restaurant / Fast food / Streetfood

Eating at home / Delivery

Fitness / Healthcare

Medical / Hospital

Pharmaceuticals

Pets / Pet Supplies

Gifts / Flowers

Love / Marriage

Funeral

Hotels / inns

Travel / Sightseeing

Theme Park / Amusement park

Residential / Condominium

Commercial facilities / Office buildings

Architecture / Space design

Construction / Civil engineering

Advertising / Promotion / PR

Sales

Management Consulting

Think tank

Legal / Patent / Intellectual Property

Logistics / Warehouse / Cargo

Steel / Metal / Glass / Earth / Stone / Rubber

Chemistry

Electricity / Gas / Resources / Energy

Nature / Weather

School / University

Cram school / Preparatory school / Online education

Life insurance / Non-life insurance

Mobile app

Mobile games

Cooking / Home appliances

Health and Beauty appliances

Application

Ladies' Fashion

Men's Fashion

Accounting

Environment / SGDs / Recycling

International activity

Full time job / Part-time job / Career

E-commerce

Music

Internet Service Provider / Line connection

Camera

AV equipment

Consumer Games

Outdoors / Mountain Climbing

Welfare / Nursing / Rehabilitation

Qualifications / Study Abroad / Language

Childcare / Early childhood education

Banks / Credit unions

Credit card / Loan

Securities / FX / Investment Trusts

Moving

Politics / Government / Local government

Volunteer

Agriculture / Forestry / Fisheries

Bicycle / Bicycle Supplies

Female Related

Venture Capitals

Coaching / Mentoring / Consultation

Automotive / Motorcycle / Bicycle

Automotive / Automotive Supplies

Interior / Goods

Real Estate / Architecture / Construction

Software

Blockchain / Web3

Security

Show Business

Comedy

Telecommunication

Comviva Technologies Ltd